Privacy Policy


This privacy policy applies to the following website:

of the company: BESTANDPROD.

This Privacy Policy is intended to expose users of the site to:

The way in which their personal data are collected and processed.

All data that could identify a user should be considered as personal data.

These include the first and last name, age, postal address, email address, location of the user or his IP address;

What are the rights of users regarding this data;

Who is responsible for the processing of personal data collected and processed;

To whom these data are transmitted;

Possibly, the site’s policy regarding “cookie” files.

This privacy policy supplements the legal notices and the General Conditions of Use that users can consult at the following address:


In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of site users’ data complies with the following principles:

Lawfulness, loyalty and transparency: data can only be collected and processed with the consent of the user who owns the data. Whenever personal data are collected, the user will be informed that his / her data are being collected, and for what reasons his / her data is collected;

Limited Purposes: Data collection and processing is performed to fulfill one or more of the objectives set out in these Terms of Use;

Minimizing the collection and processing of data: only the data necessary for the proper execution of the objectives pursued by the site are collected;

Conservation of data reduced in time: the data are kept for a limited time, of which the user is informed.

If the shelf life can not be communicated to the user;

Integrity and confidentiality of the data collected and processed: the data controller is committed to ensuring the integrity and confidentiality of the data collected.

In order to be lawful, and in accordance with the requirements of Article 6 of European Regulation 2016/679, the collection and processing of personal data may only take place if they comply with at least one of the conditions set out above. after listed:

The user has expressly consented to the treatment;

The treatment is necessary for the good performance of a contract;

Treatment meets a legal obligation;

The treatment is due to a need to safeguard the vital interests of the data subject or of another natural person;

The treatment can be explained by a necessity related to the performance of a mission of public interest or that comes under the exercise of the public authority;

The processing and collection of personal data is necessary for the legitimate and private interests pursued by the controller or by a third party.



The personal data collected on the website are as follows:

Name, First name, Postal address, Country, Identity data, Email, Telephone, Bank details (partial), Purchases made, Written correspondence, Etc …

This data is collected when the user performs one of the following operations on the site:

Page consultation, Connection date, Product consultation, Cartonization, Coordinate writing, Order completion

The data controller will keep all the data collected for a period of: 5 years in his computer systems of the site and under reasonable conditions of security.

The collection and processing of data serves the following purposes:

Better serve the customer by suggesting suitable products

Adapt according to the age and in the respect of the preferences of each one

Fluidify our management in order to provide the best adapted answers

Serve with greater speed and less risk of errors for the sake of efficiency

Automate our processing base and better serve our customers


The personal data collected by the site are not transmitted to any third party, and are processed only by the publisher of the site.


Company Web Services Line, 4 Rue Galvani, 75838 Paris – Cedex 17, FRANCE

The data collected and processed by this site are transferred to the following country: France.

This transfer of personal data in the European Union is justified by the following reasons:

The data is hosted in France, where the headquarters are also located.

Link of the policy of Confidentiality of the server hosting:



The data controller is Site Manager and can be contacted as follows:

The person responsible for data processing is responsible for determining the purposes and means used for the processing of personal data.


The data controller undertakes to protect the collected personal data, not to transmit it to third parties without the user having been informed and to respect the purposes for which the data was collected.

The site has an SSL certificate to ensure that information and data transfer through the site is secure.

An SSL certificate (“Secure Socket Layer” Certificate) aims to secure the data exchanged between the user and the site.

In addition, the data controller undertakes to notify the user in the event of rectification or deletion of the data, unless this entails disproportionate formalities, costs and procedures.

In the event that the integrity, confidentiality or security of the user’s personal data is compromised, the controller commits to inform the user by any means.


In accordance with the regulations on the processing of personal data, the user has the rights listed below.

In order for the data controller to comply with his request, the user is required to provide him with: his first and last name and e-mail address, and if relevant, his account number or personal space or subscriber.

The data controller is responsible for responding to the user within a maximum of 30 (thirty) days.


a. Right of access, rectification and right to erasure

The user can read, update, modify or request the deletion of the data concerning him, by respecting the following procedure:

The user must send an email to the manager of the site to ask him to erase all data concerning him (name, address, orders, consultations, correspondence, payments, etc …)

If he has one, the user has the right to request the removal of his personal space by following the procedure below:

The user must send an email to the manager of the site to ask him to erase all data concerning him (name, address, orders, consultations, correspondence, payments, etc …)

The request for deletion of data will be processed within 10 working days.

b. Right to data portability

The user has the right to request the portability of his personal data, held by the site, to another site, by following the procedure below:

The user must make his request for portability of his personal data to another site or service

to the administrator and manager of the site by our following emails:

c. Right to limitation and opposition of data processing

The user has the right to request the limitation or to oppose the treatment of his data by the site, without the site can refuse, except to demonstrate the existence of legitimate and compelling reasons, which may prevail over the interests and the rights and freedoms of the user.

In order to request the limitation of the processing of his data or to oppose the processing of his data, the user must follow the following procedure:

The procedure that the user must respect in order to request the limitation of the processing of his data or to object to their processing; can be done simply by email “ and”.

d. Right not to be the subject of a decision based exclusively on an automated process

In accordance with the provisions of Regulation 2016/679, the user has the right not to be the subject of a decision based exclusively on an automated process if the decision has legal effects on it or significantly affects it. similar way.

e. Right to determine the fate of data after death

It is reminded to the user that he can decide what should be the future of its data collected and processed if it dies, in accordance with the law n ° 2016-1321 of October 7, 2016.

f. Right to seize the competent supervisory authority

If the data controller decides not to respond to the request of the user, and the user wishes to challenge this decision, or if he thinks that one of the rights listed above, he is entitled to refer to the CNIL (National Commission for Computing and Freedoms, or any competent judge.


The site may use “cookies” techniques.

A “cookie” is a small file (less than 4 KB), stored by the site on the user’s hard drive, containing information about the browsing habits of the user.

These files allow him to process statistics and traffic information, facilitate navigation and improve service for the user’s convenience.

For the use of “cookie” files involving the backup and analysis of personal data, the consent of the user is necessarily requested.

This consent of the user is considered valid for a maximum duration of 13 (thirteen) months.

At the end of this period, the site will request again the user’s permission to save “cookies” files on his hard drive.

at. Opposition of the user to the use of “cookies” files by the site

It is brought to the attention of the user that he can oppose the registration of these files “cookies” by configuring his browser software.

For information, the user can find at the following addresses the steps to follow in order to configure his browser to oppose the registration of “cookies” files:




Internet Explorer:


In the case where the user decides to disable the “cookies” files, he can continue his navigation on the site. However, any dysfunction of the site caused by this manipulation could not be considered as being due to the editor of the site.

b. Description of the “cookie” files used by the site

The website editor draws the attention of the user to the fact that the following cookies are used when browsing:

Which cookies do we use and why?

Some cookies are necessary to allow you to browse our website, to use its features and to access certain secure areas. The use of these cookies is essential to the functioning of the website, and we do not use these cookies to collect personal information about you.

For example, we use user input cookies for the duration of a session to track a user’s input when completing forms on multiple pages.

We also use functional cookies to remember the choices you have made or the information you have provided, such as your username, your language, or the region where you are located.

This allows us to personalize your experience on our website specifically according to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to use the “remember me” feature) to allow users to identify themselves when their subsequent visits or to access the authorized content on several pages. The functional cookies we use include:

User-centric security cookies to detect authentication misuse for a persistently limited time, such as unsuccessful login attempts. These cookies are configured for the specific task of improving the security of the service.

Session cookies for reading multimedia content (flash cookies) are used for the duration of a session to record technical data necessary to play video or audio content (for example: image quality, speed of network link, and caching settings).

The load balancing session cookies are used for the duration of the session to identify the same server in the pool to allow the load balancer to redirect the user’s requests appropriately.

Persistent cookies from the User interface customization is used to record a user’s preference for a multi-page service.

The user experience is a fundamental aspect for LWS and we use many tools to help us improve our website.

To this end, we use performance cookies to collect information about how you use our website and how often.

These cookies only collect information for statistical purposes and do not collect any personally identifiable information.

However, because these cookies are not strictly necessary for the use of our website, we need your agreement to use them. The performance cookies we use include:

Proprietary analysis cookies

We use these cookies to estimate the number of unique visitors, to improve our website and to detect the most searched words in the search engines leading to a web page. These cookies are not used to target you with online marketing.

We use these cookies to learn how our website works and to make relevant improvements to improve your browsing experience.

We also use Google Analytics and other third-party analytics providers to help us measure how users interact with the content of our website.

These cookies “remember” the actions of our users on the previous pages and how they interact with the website. For more information about Google Analytics, visit Google’s information page. For instructions on how to opt out of Google Analytics, see below.

Targeting cookies are used on our website to personalize marketing according to you and your interests and to offer you a more personalized service in the future.

These cookies remember your previous visit to our website and we may share this information with third parties, such as advertisers.

Although these cookies may track your visits to our website and other sites, they can not usually identify you personally.

Without these cookies, the advertisements you see might be less relevant and less interesting to you. We do not use third-party advertising cookies.

Finally, social plugin tracking cookies are used by many social networks with “social plugin modules”.

We integrate these modules into our platform to offer services that can be considered “explicitly requested” by our users.

Your agreement is however required because some third party social plugin tracking cookies are used for purposes such as behavioral advertising, analytics and / or market research.

How long will the cookies stay on my computer or mobile device?

The length of time a cookie stays on your computer or mobile device varies depending on whether it is a “persistent” or “session” cookie.

Session cookies last until you stop browsing and persistent cookies last until they expire or are removed.

Most of the cookies we use are persistent and will expire between 90 days and two years from their date of download on your device.

See the section below on how to control cookies to get more information on their removal before they expire.

By browsing the site, it is made known to the user that third-party cookies can be saved.

In particular, these are the third parties indicated by these links:

In addition, the site integrates social network buttons, allowing the user to share his activity on the site.

Cookie files of these social networks are therefore likely to be stored on the user’s computer when using these features

The user’s attention is drawn to the fact that these sites have their own privacy policies and general conditions of use that may differ from the site.

The publisher of the site invites users to consult the privacy policies and general conditions of use of these sites.


This privacy policy may be consulted at any time at the following address:

The publisher of the site reserves the right to modify it in order to gar to comply with the law in force.

Therefore, the user is invited to regularly consult this privacy policy to keep abreast of the latest changes that will be made to it.

However, in case of substantial modification of this policy, the user will be informed as follows:

By notification “Push” during a new visit of the user on the site.

User is informed that the last update of this privacy policy was on: 29/11/2018.


By browsing the site, the user certifies that he has read and understood this privacy policy and accepts the conditions, especially regarding the collection and processing of his personal data, as well as the use of files. “Cookies”.

Information on online dispute resolution in accordance with art. 14 para. 1 of the RLL (Online Dispute Resolution):

The European Commission allows consumers to resolve disputes online on one of its platforms, in accordance with Art. 14 para. 1 of the RLL.

The platform:

acts as a site where consumers can try to settle out-of-court disputes arising from the purchase of goods or services online.